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Privacy Policy

Neomod values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our products, website, and services. By using our services, you consent to the terms outlined below.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and shipping details when you make a purchase or contact us.

  • Device Information: IP address, browser type, and operating system for website optimization.

  • Smart Features Data: If applicable, our smart toilets may collect usage data to improve performance. All collected data is encrypted and protected.

  • Payment Information: Securely processed by third-party payment providers; we do not store credit/debit card details.

2. How We Use Your Information

We use your data to:

  • Process orders and transactions

  • Provide customer support and warranty services

  • Improve our website, products, and services

  • Send updates, offers, and product recommendations (only if you opt-in)

  • Ensure compliance with safety and security protocols

3. Data Protection & Security

  • We implement industry-standard security measures to protect your information.

  • Your data is stored securely and never shared with unauthorized third parties.

  • Any data collected by our smart features is encrypted and used solely to enhance your experience.

4. Sharing of Information

We do not sell or rent your personal data. However, we may share information with:

  • Trusted service providers for payment processing, shipping, and customer support.

  • Legal authorities, if required by law or to protect our rights.

5. Your Rights & Choices

You have the right to:

  • Access, modify, or delete your personal data upon request.

  • Opt-out of marketing communications at any time.

  • Restrict or object to data processing where applicable under law.

For privacy requests, contact us at ( support@neomod.in )

6. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve user experience

  • Analyze website traffic

  • Personalize content

You can disable cookies in your browser settings, but some features may not function properly.

7. Policy Updates

We may update this Privacy Policy as needed. Continued use of our services implies acceptance of the latest version.

For any privacy-related inquiries, reach out to us:
📞  9994771127| ✉ support@neomod.in

This version ensures compliance, clarity, and user-friendliness while covering all key privacy aspects. Let me know if you need any refinements!